Making Payments
Are there any additional charges in the price?
MOTOR INSURANCE:
The price we quote will include the charge of 3% due to a Government Levy. RedClick meet all obligations to contribute to the Motor Insurance Insolvency Compensation Fund (MIICF) and the Insurance Compensation Fund (ICF). Payment method is considered a rating factor. If you choose to pay by monthly instalments this may impact the premium we charge.
HOME INSURANCE
The price we quote will include the charge of 3% due to a Government Levy. RedClick meet all obligations to contribute to the Insurance Compensation Fund (ICF).
Payment method is considered a rating factor. If you choose to pay by monthly instalments this may impact the premium we charge.
Can I change the date that my instalments are collected from my bank account?
Yes, we can then change your collection date up to 14 days either side of your current due date, up to the 28th of each month. Your instalments will then be collected on the same date every month.
In order for the new instalment date to take effect for your next payment, you must contact us seven days before your instalment is due. To change your instalment date, please contact us here.
Can I pay my policy in full throughout the year, and will I still get charged the Direct Debit service charge?
If you're paying your policy by monthly instalments, you can pay your policy in full at any stage throughout the year. The service charge will only be applied to your premium for as long as you're availing of the instalment option, so you can save money by paying your policy off early.
To make an early settlement payment, contact us here.
How do I update my debit/credit card details with RedClick?
To update your payment information relating to your policy, including your debit/credit card details, please give us a call and a member of our team will be happy to support you. You can find our contact details here.
How do I update my IBAN with RedClick?
If you have recently changed your bank you will need to share the new IBAN with us. This will ensure your payments are received in a timely manner and that there's no impact to your policy. Simply complete this secure form and we will confirm once the details have been updated: Updating your payment details form.
I want to pay my insurance in monthly instalments but I don't have a credit/debit card to pay the deposit. Can I use somebody else's card?
Yes, as long as you have the cardholder's permission.
If I have an outstanding balance on my account, how can I pay it?
If you would like to pay an outstanding balance on your policy, please call us to do so. You can contact us here.
What is a paperless mandate?
A paperless mandate is where you give your permission for us to collect instalments from your bank account without the need to physically complete a direct debit mandate form and return it to us. A paperless mandate is used to make the process of setting up a direct debit quicker and easier.
If you wish to set up a direct debit using a bank account which is in the name of the policyholder's spouse, civil partner, parent or child, we can still accept the payments, but we will need the account holder to sign a mandate, which we will send to you.
What payment options are available to me?
Policies starting with GEI
You can pay your premium by phone, post, or billpay in any post office, or call us to pay monthly.
You can also make a payment online. Please see below:
Policies starting with XB
You can pay for your insurance when taking out the policy online or over the phone. Please contact us here for further information.
You can pay the premium in full or by monthly instalments by credit or debit card.