Making Payments
Are there any additional charges in the price?
The price we quote will include the charge of 3% due to a Government Levy. RedClick meet all obligations to contribute to the Insurance Compensation Fund (ICF).
Payment method is considered a rating factor. If you choose to pay by monthly instalments this may impact the premium we charge.
The price we quote will include the charge of 3% due to a Government Levy. RedClick meet all obligations to contribute to the Motor Insurance Insolvency Compensation Fund (MIICF) and the Insurance Compensation Fund (ICF). Payment method is considered a rating factor. If you choose to pay by monthly instalments this may impact the premium we charge.
Can I change the date that my instalments are collected from my bank account?
Yes, we can then change your collection date up to 14 days either side of your current due date, up to the 28th of each month. Your instalments will then be collected on the same date every month.
In order for the new instalment date to take effect for your next payment, you must contact us seven days before your instalment is due. To change your instalment date, please contact us here.
Can I pay my policy in full throughout the year, and will I still get charged the Direct Debit service charge?
If you're paying your policy by monthly instalments, you can pay your policy in full at any stage throughout the year. The service charge will only be applied to your premium for as long as you're availing of the instalment option, so you can save money by paying your policy off early.
To make an early settlement payment, contact us here.
How do I get a No Claims Discount?
No Claims Bonus is a system insurer used to reward drivers who have a good claims history. Drivers are awarded a discount in line with the number of No Claims Bonus years they have.
How do I update my debit/credit card details with RedClick?
To update your payment information relating to your policy, including your debit/credit card details, please give us a call and a member of our team will be happy to support you. You can find our contact details here.
How do I update my IBAN with RedClick?
If you have recently changed your bank you will need to share the new IBAN with us. This will ensure your payments are received in a timely manner and that there's no impact to your policy. Simply complete this secure form and we will confirm once the details have been updated: Updating your payment details form.
I want to pay my insurance in monthly instalments but I don't have a credit/debit card to pay the deposit. Can I use somebody else's card?
Yes, as long as you have the cardholder's permission.
If I have an outstanding balance on my account, how can I pay it?
If you would like to pay an outstanding balance on your policy, please call us to do so. You can contact us here.
What is a named driver experience?
This is a discount we offer if you haven't had a policy in your own name before, but have been a named driver on someone else's policy without any claims:
- It works in the same way as a No Claims Bonus, so you get a discount on your premium for your experience.
- To get the discount you must have been named on a private car.
- The end date of the most recent named driving period must be within the last 24 months.
- It must be at least one year, and each year must be a full 12 months.
- This means there must be no more than 24 months in between driving periods and no more than 24 months since you have last been named on a policy.
- For van insurance, you must have been named on a commercial van or truck policy.
- If you qualify for the discount, you'll need to send us proof (a letter from the previous insurance company) once you start your policy.
- Please note that Named Driver Experience earned on a Motorbike, Motor trade or fleet policies cannot be used on a Private Motor policy.
My Named Driving Experience is on a company car, is this accepted?
We accept a named driving discount for company cars as long as the car was specifically for your own use.
If you still work for the company and have the sole use of a car, we cannot accept this company's Car Driving experience.
You will need to provide a letter from the insurance company saying you were named on the policy and there were no claims.
If you were not named on the company policy, you need to provide:
Proof from the company who owned the car that you were the only driver of the car.
Proof from the insurance company or broker that there were no claims.
What if my Named Driving Experience is from outside ROI?
If your Named Driving Experience has been earned outside the Republic of Ireland, it must have been earned in the past 24 months, within the UK, all EU countries, USA, Canada, Australia or New Zealand.
Once we receive proof of your named driving experience, we will contact your last insurer to confirm the document is valid.
We may need your help during this process, so we would request that you assist us with this. For example, we may ask you for contact details for your last insurer. We may also request that you contact your previous insurer to allow us to obtain information on your previous policy.
This process may take some time.
If we are unable to confirm your named driving experience this may result in the removal of your discount, hence your premium may increase.
What do I need to do next?
Once you buy your policy, you will need to provide us with proof of your named driving experience. To do this, you will need to send us a letter from each of your previous insurers to show the period you were a named driver on each policy and prove you were claim-free.
We cannot accept a Certificate of Insurance, proposal form, or Insurance Schedule of Insurance as proof of your named driving experience.
You can email a copy or clear photo of your named driving experience to us. You can contact us here. Remember to reference your policy or reference number clearly in any emails you send to us.
If you earned your Named Driving Experience with RedClick under a previous policy, please contact us to advise.
What is a paperless mandate?
A paperless mandate is where you give your permission for us to collect instalments from your bank account without the need to physically complete a direct debit mandate form and return it to us. A paperless mandate is used to make the process of setting up a direct debit quicker and easier.
If you wish to set up a direct debit using a bank account which is in the name of the policyholder's spouse, civil partner, parent or child, we can still accept the payments, but we will need the account holder to sign a mandate, which we will send to you.
What is the rider skills assessment?
An assessment carried out by one of our network of approved riding assessors, who evaluate your motorcycle riding skills. It isn’t just for beginners, it’s for bikers of all levels of experience and it can give you a chance to test yourself and see how you can improve your skills.
Our rider skills assessment is part of our commitment to promote safety on Irish roads and reward those with proven skills. Those who achieve the highest level in the assessment can get significant discounts motorbike insurance.
What payment options are available to me?
Policies starting with GEI
You can pay your premium by phone, post, or billpay in any post office, or call us to pay monthly.
You can also make a payment online. Please see below:
Policies starting with XB
You can pay for your insurance when taking out the policy online or over the phone. Please contact us here for further information.
You can pay the premium in full or by monthly instalments by credit or debit card.
What's the most No Claims Bonus I can get?
We ask for proof of nine years no claims, but will accept five years and upwards to avail of full discount.
How can we help you?
We are always available at RedClick if you still need assistance to make a payment or a renewal online.