Documents & Policy Changes
How do I request a household Indemnification Certificate?
To get a copy of your house indemnity you must contact us on 01 553 4040 and we can help you.
You can contact us and find information about our opening hours here.
How do I request a replacement Certificate of Insurance?
All policies starting with GEI
In order for us to send you a replacement Certificate of Insurance, you'll need to complete the Lost Certificate Declaration. You can download this here.
You can then email this to us at info@redclick.ie or post it to us at5 Town Hall Place, Farnham Street, Cavan, Co Cavan, H12V9F5
Remember to write your policy number on any documents you send us.
Please call us to request a duplicate Certificate of Insurance or disc. You can contact us here.
All policies starting with XB
Please call us to request a duplicate Certificate of Insurance or disc. You can contact us here.
I need a copy of my No Claims Bonus. How do I request this?
A copy of your No Claims Bonus will be included within your renewal notice.
If you have lost your No Claims Bonus, you can now request a copy online without having to log in.
If I require a Letter of Indemnity for my employer. How can I request this?
Car, van, or motorcycle
Your employer may require a letter of indemnity from your insurance company.
This means that if there's an accident whilst driving the car for work purposes, your employer won't be held liable.
You can now request a letter of indemnity online without having to log in.
Is this just for RedClick or does apply to all insurers?
The Green Card applies to all motor insurers.
What is a Green Card?
- A Green Card is an internationally recognised insurance document that proves the minimum compulsory motor insurance cover required by the country you are visiting. It is a hard copy document printed on green paper or with a green background;
- A Green Card demonstrates to relevant authorities that the vehicle being driven in their jurisdiction has a valid motor insurance cover;
- It is not required when driving in any of the 48 countries that are participating members of the system;
- A Green Card is also not required when driving in Great Britain and Northern Ireland if your Irish registered vehicle has a valid Irish motor insurance certificate and disc;
- Find further details on the Green Card system, including a complete list of the 48 participating countries.
When would I need a Green Card?
A Green Card is a legal requirement if you are driving in any country that does not belong to the Green Card system.
Who do I contact if I want to make changes to my policy?
If your policy begins with XB
Contact us to make changes to your policy.
If your policy begins with GEI
You can make the following changes online for:
- Make a payment
- Renew online
- Change your vehicle details
- Add a driver
- Change your registration number
- Change your contact details
For all other changes, please contact us here.
Why can't I see other historical documents on the Documents Portal?
Since 2020, we have issued documents on our Customer Portal:
If you need a copy of an older document, you can contact us here.
Why would I need a Green Card?
- A Green Card is currently a legal requirement if you are driving in any country that does not belong to the Green Card system;
- You won't need it to drive in Great Britain or Northern Ireland.
How can we help you?
We are always available at RedClick if you still need assistance to make a payment or a renewal online.