How can we help you?

Documents & Policy Changes

How do I request a household Indemnification Certificate?

Home

To get a copy of your house indemnity you must contact us on 01 553 4040 and we can help you.

You can contact us and find information about our opening hours here.

How do I request a replacement Certificate of Insurance?

All policies starting with GEI

In order for us to send you a replacement Certificate of Insurance, you'll need to complete the Lost Certificate Declaration. You can download this here.

You can then email this to us at info@redclick.ie or post it to us at5 Town Hall Place, Farnham Street, Cavan, Co Cavan, H12V9F5

Remember to write your policy number on any documents you send us.

Please call us to request a duplicate Certificate of Insurance or disc. You can contact us here.

All policies starting with XB

Please call us to request a duplicate Certificate of Insurance or disc. You can contact us here.

I need a copy of my No Claims Bonus. How do I request this?

A copy of your No Claims Bonus will be included within your renewal notice.

If you have lost your No Claims Bonus, you can now request a copy online without having to log in.

If I require a Letter of Indemnity for my employer. How can I request this?

Car, van, or motorcycle

Your employer may require a letter of indemnity from your insurance company.

This means that if there's an accident whilst driving the car for work purposes, your employer won't be held liable.

You can now request a letter of indemnity online without having to log in.

Who do I contact if I want to make changes to my policy?

If your policy begins with XB

Contact us to make changes to your policy.

If your policy begins with GEI

You can make the following changes online for: 

For all other changes, please contact us here.

Why can't I see other historical documents on the Documents Portal?

Since 2020, we have issued documents on our Customer Portal:

If you need a copy of an older document, you can contact us here.